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Tom Tom GO 920
I use this tom Tom on all my service trucks. It offers quality and value, along with simplicity. I have experience other units, however this unit had the opinions I needed and the realiablity I could count on for everyday use. I would recommend the product and the seller for this item.

Great little GPS
Got this and did'nt know a great deal about it. Just plugged it in and wow it was easy to navigate. My wife loves it due to the fact that you never have to stop and ask for directions again. It was inexpensive, has a large display and has audio cues as well.

Great Product for this Price
After using it for several month, I am satisfied with this product. However, the only downside has to be the acquiring satellite time, which can take up to 10 mins especially during weekends. If you don't mind sitting inside your car waiting for a signal during hot summer or cold winter, then this is a great product for you. On the other hand, a TOMTOM GPS usually takes less than 30 secs to acquire satellite. Nevertheless, the TOMTOM does very bad in telling directions (When I say very bad, I meant it). Overall, I think this small GPS indeed worth the original price. After using both Garmin GPS and TOMTOM GPS, I would recommend the Garmin ones because they are dsigned to give drivers an accurate dirction, which TOMTOM GPS falls way behind.
P.S. The car mount that included in this package was very easy to use and I loved it!

Nice unit that needs intelligent improvements
This review was submitted to Garmin on December 22, 2008. No response has been received as of the posting date.
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Amazon's shipping was excellent. The unit arrived in perfect condition and worked well.
However, there are several points prospective purchasers should know that are not covered well in other reviews.

First, the two calls to technical support were answered quickly and the persons I talked with were knowledgeable, spoke native English and seemed interested in answering my questions. They made absolutely no inquiry about who I was, where I had purchased my nuvi 260, the unit's serial number or my mother's maiden name. They just seemed to want to help. Their support rivals that of Canon which I consider to be the benchmark.

Second, some of the software lacks sufficient user consideration.
For example:

1. There are two ways of saving destinations, "Favorites" and "Recently Found". Individual "Favorites" can be easily deleted. "Recently Found" can't. To make selective deletions the entries in "Recently Found" must be moved to Favorites and then deleted. This is a somewhat thoughtless bit of non-programming.

2. The "World Clock" is not. With children in Berlin, Sydney and Detroit, only Detroit can be shown in the "World Clock". Amazingly, neither Tokyo nor London, both preprogrammed into the unit, can be recalled once deleted. However, Rio de Janeiro can be found! Is there a job opening for QC in the software department of Garmin?

3. The keyboard (A-Z and a-z) begs the question: Why upper and lower case? Shifting from upper to lower case requires a small mental exercise along with a visually smaller character set. Why not make the character set a user option?

4. The driving simulator works in real time which makes it virtually useless. The programmers should code a way to allow rapid simulation. Perhaps 10X with 100X on long stretches or increment with a +/- as is done with the maps.

5. It would be helpful if the device were able to compute both the fastest route and shortest route automatically and display the differences in time and distance facilitating an informed decision.

6. Most aggravating is someone's unthinking decision to hide the 4 digit security PIN number. When using this device the chance of someone trying to steal your PIN is about equal to zero. Garmin, please think! Some of us are old, our eyes are not excellent and our fingers are getting stiff. Is helpful feedback that hard to do?

On the software of the nuvi 260:
The unit should be updated from Garmin's web site upon receipt. They use specialized software (WebUpdater) that makes the task easier. However, again, seemingly thoughtlessly, they do not provide any explanation of the individual update files to enable the user to understand their function and decide intelligently which should be downloaded. For example, "Localization Data, XML file" or "Text, nuvi 2 series, All languages" are obscure identifiers to me.

The web site contains many FAQ's. I could not detect any organization to the FAQ's. When browsing the FAQ site it failed at random times, perhaps reflecting user load. Again, QC in the software department is lacking.

Other Comments:
Garmin does not tell the customer that the unit's battery can be charged with some cell phone A/C chargers. If the cell phone has a mini-usb connector and the output voltage of the charger is 5v DC, the cell phone charger will work.

The supplied manual is very limited. The downloaded pdf manual is 50 pages and not formatted for economical printing. The download manual, like most manuals, is not written with the "How do I do ....?" approach. Were Garmin to carefully watch new users learn to use the nuvi, they would be able to create appreciably better instruction manuals. The manuals are clearly written by people who are very familiar with the device but do not understand the educational process.

The 260 seems to be unable to find addresses on rural gravel roads. Apparently, there is problem with the naming of north and south portions of roads. (This seems a problem with Google Maps and MapQuest also.)

When I set my home location the nuvi supplied address associated with the location was in error giving a house number of 2598 rather than 2692. Inexplicably, there is no way to change the address to match the actual number. Thus the user is forced to use an erroneous house number or an erroneous location.

The Points of Interest failed to show my City Hall (pop. 50,000+) although it showed city halls in very small neighboring communities. It also failed to show the volunteer fire department that protects my home while showing other volunteer departments much further away. The city fire department location shown is on the east side of town while the west side is not shown.

The list of commercial places for my town is strange. There are many omissions and inclusion of obscure and closed stores. Of the 4 stores listed on first screen of "All Shopping", 2 are NOT listed in the most current telephone book. The nuvi 260 found three of seven Subway stores and one of three McDonalds stores in town.

Given the above list of shortcomings there is considerable reason to wonder if the reliability and extent of the knowledge base of the nuvi 260 will be sufficient to make it useful when traveling to unknown places. Is there a system on the back of a napkin outlining how gps owners will be able to download updated and complete information for planned trips and not try to store the entire northern hemisphere in less than 2Gb? Garmin, Google...are you listening?

excellent
Product works excellent...covers Canada which many others do not.
Also several years ago I had a product by Garmin out of warranty..they fixed it twice at no charge !!!! I know this isn't the real world, but that's how Garmin thinks...they care about their customer.

If you want a beginner GPS, this is what you need
My wife and I just got home with this device, and we are amazed. We feel this will greatly simplify and enhance our travel experiences.

If you are already a GPS user, you may want something fancier. So far I have found that you can only plan one point of interest in a trip and I have found some of my favorite stores, mostly small or specialty businesses, that are not included with the points of interests. Since the device is inexpensive, it fails to offer an SD slot for more memory. It also cannot play mp3s, display photos, or anything else that is fancy.

For basic or beginning users, purchase this unit. Allow me to espouse the great things about this device.

SIMPLICITY The Tom Tom One had the easist to use navigation menu of any device I looked at. The menu is ran completely with the touch screen and my wife and I can both use it with ease. When you first turn the unit on it asks you to set your home address and choose your settings. A cheaper version that my father received for Christmas took him an hour to figure out! The screen is extremely visible with vibrant colors and great brightness. It locks onto a GPS signal almost instantly. Setting a route to a destination is simple. If you are wanting to return to your home, you need simply press 2-3 buttons on the screen. To get to a point from your current location, simply add a few steps by entering an address or choosing a point of interest.

FUNCTIONALITY If you have a favorite store, friend, family or other location, you can easily add the location to your favorites with a name of your choosing and that makes sense to you. If you have ever added a Internet site to your web browser favorites, you can do this and love it. The internal memory contains tons of points of interest from hospitals to restaraunts to shopping centers that you can easily search. You can search for these by points nearest your location, points along your route, or points near your destination. The voice prompt is loud and easy to hear. You can even set the volume to increase as your driving speed increases. The settings allow you to customize the screen to show what you want to see such as a compass, points of interest, remaining time and remaining distance.

As much as I love this device, I caution anyone to be aware that this device will meet all of travel needs. Browsing a map is not easy, so I will probably still print and study Mapquest maps of any area at which I will be staying. If you want to visit multiple locations on a trip, you may still need to make a list of addresses you want to visit. Since I don't trust the device's list of points of interest to be as comprehensive as I would like, I will definitely google things I want to do in an area.

However, it will be very nice now to locate gas stations or restaraunts that are near our hotel or along our route. As a hater of driving in big cities, I also think we will be more adventerous and willing to venture into large metro areas.

So in summary, you couldn't do much better for an inexpensive and easy to use GPS device.

An Incredible Product!
This is one of the most useful electronic products I have ever owned! It is much easier to use and program than any of the GPS systems installed in my cars - and does so much more! Need a restaurant, gas station, or store? Just hit a button. The graphics are easy-to-follow and the voice is soothing. It is small and easy to carry. Highly recommended!

Battery Died, Slow Processor
Battery died (discharges from full to empty in seconds) and processor continues to slow (while driving, the vehicle sometimes takes seconds to update, causing missed turns and erroneous details). Updated software to no avail. Sent Garmin tech suppt three emails; no response. On hold w/ tech support for more than 40min before quitting. Threw unit away.